Managing Organizational Deviance

Managing Organizational Deviance

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The success of an organization may be dependent on limiting the potential for deviant behavior, and if necessary, reacting to deviant behavior in a positive way. Focusing on the successful management of deviant behavior in the workplace and the role of the organization in creating conditions for this behavior is a crucial topic of study for those interested in Organizational Behavior and Human Resource Management. Managing Organizational Deviance goes beyond questions of control to also consider ethical dimensions of conduct. As a result, it teaches students who will go on to inhabit organizations to become familiar with the ethical implications of deviant and dysfunctional behavior in addition to managing this behavior in an effective way.The investigation, focused chiefly on 33 Sears auto centers, found that unnecessary repairs were recommended at those ... How could this happen at a company that had built a reputation for trustworthiness in its auto service business overanbsp;...


Title:Managing Organizational Deviance
Author: Roland E. Kidwell, Christopher L. Martin
Publisher:SAGE Publications - 2004-12-03
ISBN-13:

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